Help Articles
Browse our help articles for helpful resources and how-to documentation from the Office of Information Technology.
-

For the two weeks prior to the update (July 18-Aug. 3), content managers will not have access to AEM. And while the updates that will be made to our sites are not nearly as complex as when we moved from Contribute to Adobe Experience Manager in 2015, there are some steps that you should complete…
-

How can you use a WordPress site? With a WordPress site, you can share your ideas with others. This has many benefits! For one, it will give you plenty of practice writing about things that you enjoy writing about. It will let others know what you are up to and thinking about. It will also…
-

In this guide, you will learn: 1) What Malware is and what it can do, 2) How to detect Malware, 3) How to remove PUP software, 4) How to remove Malware, 5) What to do when you have a severe Malware infection, and 6) How to reinstall your operating system.
-
OIT assists with computer and peripheral purchases, lifecycle management and eventual retirement of equipment. Find the appropriate contact to assist you with obtaining current specs, pricing and quotes for order placement.
Posted in: Frequently Asked Questions -

This is an obvious guide on how to avoid malware. The reason I call it “obvious” is because the tips you see in here are very easy, low level, and you’ve probably heard of them before. When we talk about malware we are referring to a generic description of any unwanted items on your computer.…
-

Carefully selected and edited images can add a lot to the visual interest of a web page and creating and linking to PDF files is a great way to share your county-specific information with visitors. Here’s how to get these files uploaded to AEM so you can find them in the Content Finder!
Posted in: Adobe Experience Manager -

If you have several sections of content within a single Rich Text box and would like to provide some quick page navigation for your visitors, create section anchors and then jump links to those anchors. Here’s how.
Posted in: Adobe Experience Manager -

Have you ever needed to capture a picture of a window on your computer, or get a copy of a picture on the web that isn’t available for download, but you thought you didn’t have any software to do it? Well, you actually do have the software, and it’s available in Windows 7 and Windows…
Posted in: Desktop Support -

Merriam-Webster defines “phishing” as “a scam by which an e-mail user is duped into revealing personal or confidential information which the scammer can use illicitly.” So, basically, there are bad guys out there fishing for your personal and professional data. It’s up to you not to get hooked. How do you identify a phishing email? There…
-

A content analysis provides the information you need to judge your website content’s effectiveness, understand how it relates to other content, make decisions about how it should be used or formatted, identify opportunities to improve it, and more. Get tips on how to analyze your web content.