Help Articles

Browse our help articles for helpful resources and how-to documentation from the Office of Information Technology.

  • What is DocuSign? DocuSign helps get a document electronically signed. It’s safe — everything is encrypted — and it’s easy to use. How do I get an account? Getting signatures on a document Step 1: Create an envelope Definition: An envelope is a document you need to get signed. Once you are logged in, click…

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  • This document is intended for locations supported by CAES OIT staff. Locations that are supported by county IT may have to gain approval for the installation of this software from their own IT group. Please review the Remote Access VPN information provided by EITS for download and installation information. If you encounter difficulties installing the…

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  • In case the need arises, here is OIT’s list of suggestions for business continuity in the event of a campus/county office closure. Please do these steps ahead of time so that you are ready if and when this happens. If you have problems or issues with any laptops, please let your OIT tech (or County…

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  • the zoom online meeting software's icon

    What is a Personal Meeting Room? Your Personal Meeting Room (PMI) is a virtual meeting room permanently reserved for your use.  You can start instant meetings with your PMI or you can schedule a meeting that uses your PMI. Your PMI is ideal to use with people you meet with regularly or for ad hoc…

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  • mailchimp and wordpress logos combined

    This article describes how to add a MailChimp subscription form to your WordPress site. We presuppose that you have both a MailChimp account and a WordPress site. If you run into trouble with any of the steps, contact us for help! 1. Add your MailChimp API key to WordPress. 2. Create a sign up form…

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  • A quick how-to document for using AEM 6.3. In this document we’ll discuss: Logging in, New URL; Navigating Sites; Navigating Assets; Navigating Between Sites and Assets; Editing Pages; Using Assets on a Page; Working with Components.

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  • This short guide will show you how to install UGA’s Cisco VPN client on a computer which has Trend Micro installed. Trend Micro is your computer’s antivirus and actively monitors your computer in order to keep it protected. This function perceives the VPN client as malicious when you attempt to install it with Trend Micro…

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  • Mailchimp

    Use this guide to learn the basic steps of creating an email newsletter through an email newsletter service. We recommend using MailChimp to manage, produce and send email newsletters. If you use a different service, general information and advice about creating email newsletters will still be relevant to you.

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  • Publishing content to your WordPress site is as easy as using a word processor. With WordPress’s built-in text editor, you can type and format text, add images, add links, quotes, video links and much more. Use this document to familiarize yourself with basic concepts for publishing posts and pages. Publishing tools Posts and pages Posts…

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  • Let’s start with basic. This is a visual tour of the UGA CAES and Extension site theme for WordPress. It also explains some basic concepts, like how posts and pages behave. This refers to the published version of your WordPress site, not the parts you might see when you are editing your WordPress site (that’s…

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