Griffin Service Desk

Technology support for faculty, staff, and students on the UGA Griffin campus.

For issues with UGA email, your UGA MyID, or other UGA central services, visit the EITS website or call the EITS Help Desk at (706) 542-3106. 


Call: (770) 229-3020

Hours of Operation

OIT help desks are staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. with the exception of UGA holidays.

Griffin Service Desk Services

The Griffin Service Desk offers the following services to all Griffin-based faculty and staff.

PC Help

Contact us for a quote or for help troubleshooting Windows/Mac computers, peripherals, smartphones and tablets.

Software Help

Installation of software like Microsoft Office, Trend Micro Antivirus, Code42, Cisco VPN, FoxIt PDF, and more.

Listserv & Email

Do you need to be added or removed from a listserv? Want to create a new listserv? Need to set up or troubleshoot UGA email?

Conferences & Meetings

Support for conferences and meetings, including Zoom webinar hosting and technical support for presenters.

Networks & Phones

Having issues connecting to wireless or Ethernet networks? Need to set up a UGA phone line or troubleshoot problems?

Classroom Audio/Video

Contact us for AV quotes, installation, & troubleshooting.

General Help Request

If you cannot find your issue, please submit a general request ticket here and we will transfer it to the proper area.  Please describe your issue in detail.


Avery Bray – IT Professional Principle
Student Learning Center 120B

Darius Graves – IT Professional Principle
Sanford Building 200 

Dakota Grossman, IT Client Support Assistant
Student Learning Center 120B

Kayla Manns – IT Client Support Professional 
Sanford Building 200 

Lee Taylor – IT Assistant Director 
Sanford Building 200