The County Field Support team offers technical support for county offices and Research and Education Centers in selected locations.
Contact
See the Field Support staffing list to find your local IT support person.
Hours of Operation
OIT help desks are staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. with the exception of UGA holidays.
Field Support Services
PC Help
Contact us for a quote or for help troubleshooting Windows/Mac computers, peripherals, smartphones and tablets.
Software Help
Installation of software like Microsoft Office, Trend Micro Antivirus, Code42, Cisco VPN, FoxIt PDF, etc.
Help getting an account for cloud software such as Qualtrics, Docusign, MS Teams, Zoom, etc.
Listserv & Email
Do you need to be added or removed from a listserv? Want to create a new listserv? Need to set up or troubleshoot UGA email?
Conferences & Meetings
Support for conferences and meetings, including Zoom webinar hosting and technical support for presenters.
Networks & File Services
Having trouble with office WiFi, Ethernet networks or internet access? Need help with county file servers, MS Teams file access, or OneDrive?
Office Relocation
Consultation for office construction/renovation. Assistance moving IT equipment.
General Support Request
If your issue does not fit any other category, please submit a general request ticket. Please describe your issue in detail.
Field Support Representatives
Technical support for most Georgia counties is provided by UGA OIT. Some counties, especially in the metro-Atlanta area, are served by local county IT staff.
View the Field Service Operations map or search your county’s name in the Field Services Representatives table to see who provides technology support in your county.
| County | Support Person | Phone | |
|---|---|---|---|
| Appling | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Atkinson | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Bacon | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Baker | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Baldwin | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Banks | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Barrow | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Bartow | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Ben Hill | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Berrien | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Bibb | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Bleckley | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Brantley | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Brooks | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Bryan | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Bulloch | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Burke | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Butts | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Calhoun | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Camden | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Candler | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Carroll | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Catoosa | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Charlton | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Chatham | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Chattahoochee | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Chattooga | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Cherokee | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Clarke | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Clay | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Clayton | Local Support | – | – |
| Clinch | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Cobb | Local Support | – | – |
| Coffee | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Colquitt | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Columbia | Local Support | – | – |
| Cook | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Coweta | Local Support | – | – |
| Crawford | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Crisp | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Dade | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Dawson | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Decatur | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Dekalb | Local Support | – | – |
| Dodge | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Dooly | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Dougherty | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Douglas | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Early | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Echols | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Effingham | Local Support | – | – |
| Elbert | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Emanuel | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Evans | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Fannin | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Fayette | Local Support | – | – |
| Floyd | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Forsyth | Local Support | – | – |
| Franklin | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Fulton | Local Support | – | – |
| Gilmer | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Glascock | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Glynn | Local Support | – | – |
| Gordon | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Grady | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Greene | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Gwinnett | Local Support | – | – |
| Habersham | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Hall | Local Support | – | – |
| Hancock | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Haralson | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Harris | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Hart | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Heard | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Henry | Local Support | – | – |
| Houston | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Irwin | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Jackson | Local Support | – | – |
| Jasper | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Jeff Davis | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Jefferson | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Jenkins | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Johnson | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Jones | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Lamar | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Lanier | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Laurens | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Lee | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Liberty | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Lincoln | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Long | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Lowndes | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Lumpkin | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Macon | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Madison | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Marion | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| McDuffie | Local Support | – | – |
| McIntosh | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Meriwether | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Miller | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Mitchell | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Monroe | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Montgomery | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Morgan | Local Support | – | – |
| Murray | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Muscogee | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Newton | Local Support | – | – |
| Oconee | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Oglethorpe | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Paulding | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Peach | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Pickens | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Pierce | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Pike | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Polk | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Pulaski | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Putnam | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Quitman | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Rabun | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Randolph | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Richmond | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Rockdale | Local Support | – | – |
| Schley | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Screven | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Seminole | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Spalding | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Stephens | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Stewart | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Sumter | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Talbot | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Taliaferro | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Tattnall | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Taylor | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Telfair | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Terrell | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Thomas | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Tift | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Toombs | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Towns | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Troup | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Truetlen | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Turner | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Twiggs | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Union | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Upson | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Walker | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Walton | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Ware | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Warren | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Washington | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Wayne | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Webster | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Wheeler | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| White | Jamie Graham | jlgraham@uga.edu | (706) 624-1407 |
| Whitfield | Local Support | – | – |
| Wilcox | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
| Wilkes | Chase Henson | chase.henson@uga.edu | (706) 542-9797 |
| Wilkinson | Dusty Rushing | dustin.rushing@uga.edu | (912) 478-8989 |
| Worth | Corey Augusta | caugusta@uga.edu | (229) 386-3039 |
Staff
Corey Augusta
IT Manager
Jamie Graham
IT Professional Principal
Chase Henson
IT Client Support Pro
Dusty Rushing
IT Professional