County Field Support

The County Field Support team offers technical support for county offices and Research and Education Centers in selected locations.

Contact

See the Field Support staffing list to find your local IT support person.

Hours of Operation

OIT help desks are staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. with the exception of UGA holidays.

Field Support Services

PC Help

Contact us for a quote or for help troubleshooting Windows/Mac computers, peripherals, smartphones and tablets.

Software Help

Installation of software like Microsoft Office, Trend Micro Antivirus, Code42, Cisco VPN, FoxIt PDF, etc.

Help getting an account for cloud software such as Qualtrics, Docusign, MS Teams, Zoom, etc.

Listserv & Email

Do you need to be added or removed from a listserv? Want to create a new listserv? Need to set up or troubleshoot UGA email?

Conferences & Meetings

Support for conferences and meetings, including Zoom webinar hosting and technical support for presenters.

Networks & File Services

Having trouble with office WiFi, Ethernet networks or internet access? Need help with county file servers, MS Teams file access, or OneDrive?

Office Relocation

Consultation for office construction/renovation. Assistance moving IT equipment.

General Support Request

If your issue does not fit any other category, please submit a general request ticket. Please describe your issue in detail.

2023 Field Services Support Map
Field Service Operations Region Map

Field Support Representatives

Technical support for most Georgia counties is provided by UGA OIT. Some counties, especially in the metro-Atlanta area, are served by local county IT staff.

View the Field Service Operations map or search your county’s name in the Field Services Representatives table to see who provides technology support in your county.

CountySupport PersonEmailPhone
ApplingDusty Rushingdustin.rushing@uga.edu(912) 478-8989
AtkinsonDusty Rushingdustin.rushing@uga.edu(912) 478-8989
BaconDusty Rushingdustin.rushing@uga.edu(912) 478-8989
BakerCorey Augustacaugusta@uga.edu(229) 386-3039
BaldwinChase Hensonchase.henson@uga.edu(706) 542-9797
BanksChase Hensonchase.henson@uga.edu(706) 542-9797
BarrowChase Hensonchase.henson@uga.edu(706) 542-9797
BartowJamie Grahamjlgraham@uga.edu(706) 624-1407
Ben HillCorey Augustacaugusta@uga.edu(229) 386-3039
BerrienCorey Augustacaugusta@uga.edu(229) 386-3039
BibbChase Hensonchase.henson@uga.edu(706) 542-9797
BleckleyDusty Rushingdustin.rushing@uga.edu(912) 478-8989
BrantleyDusty Rushingdustin.rushing@uga.edu(912) 478-8989
BrooksCorey Augustacaugusta@uga.edu(229) 386-3039
BryanDusty Rushingdustin.rushing@uga.edu(912) 478-8989
BullochDusty Rushingdustin.rushing@uga.edu(912) 478-8989
BurkeDusty Rushingdustin.rushing@uga.edu(912) 478-8989
ButtsChase Hensonchase.henson@uga.edu(706) 542-9797
CalhounCorey Augustacaugusta@uga.edu(229) 386-3039
CamdenDusty Rushingdustin.rushing@uga.edu(912) 478-8989
CandlerDusty Rushingdustin.rushing@uga.edu(912) 478-8989
CarrollJamie Grahamjlgraham@uga.edu(706) 624-1407
CatoosaJamie Grahamjlgraham@uga.edu(706) 624-1407
CharltonDusty Rushingdustin.rushing@uga.edu(912) 478-8989
ChathamDusty Rushingdustin.rushing@uga.edu(912) 478-8989
ChattahoocheeJamie Grahamjlgraham@uga.edu(706) 624-1407
ChattoogaJamie Grahamjlgraham@uga.edu(706) 624-1407
CherokeeJamie Grahamjlgraham@uga.edu(706) 624-1407
ClarkeChase Hensonchase.henson@uga.edu(706) 542-9797
ClayCorey Augustacaugusta@uga.edu(229) 386-3039
ClaytonLocal Support
ClinchCorey Augustacaugusta@uga.edu(229) 386-3039
CobbLocal Support
CoffeeDusty Rushingdustin.rushing@uga.edu(912) 478-8989
ColquittCorey Augustacaugusta@uga.edu(229) 386-3039
ColumbiaLocal Support
CookCorey Augustacaugusta@uga.edu(229) 386-3039
CowetaLocal Support
CrawfordChase Hensonchase.henson@uga.edu(706) 542-9797
CrispCorey Augustacaugusta@uga.edu(229) 386-3039
DadeJamie Grahamjlgraham@uga.edu(706) 624-1407
DawsonJamie Grahamjlgraham@uga.edu(706) 624-1407
DecaturCorey Augustacaugusta@uga.edu(229) 386-3039
DekalbLocal Support
DodgeDusty Rushingdustin.rushing@uga.edu(912) 478-8989
DoolyCorey Augustacaugusta@uga.edu(229) 386-3039
DoughertyCorey Augustacaugusta@uga.edu(229) 386-3039
DouglasJamie Grahamjlgraham@uga.edu(706) 624-1407
EarlyCorey Augustacaugusta@uga.edu(229) 386-3039
EcholsCorey Augustacaugusta@uga.edu(229) 386-3039
EffinghamLocal Support
ElbertChase Hensonchase.henson@uga.edu(706) 542-9797
EmanuelDusty Rushingdustin.rushing@uga.edu(912) 478-8989
EvansDusty Rushingdustin.rushing@uga.edu(912) 478-8989
FanninJamie Grahamjlgraham@uga.edu(706) 624-1407
FayetteLocal Support
FloydJamie Grahamjlgraham@uga.edu(706) 624-1407
ForsythLocal Support
FranklinChase Hensonchase.henson@uga.edu(706) 542-9797
FultonLocal Support
GilmerJamie Grahamjlgraham@uga.edu(706) 624-1407
GlascockChase Hensonchase.henson@uga.edu(706) 542-9797
GlynnLocal Support
GordonJamie Grahamjlgraham@uga.edu(706) 624-1407
GradyCorey Augustacaugusta@uga.edu(229) 386-3039
GreeneChase Hensonchase.henson@uga.edu(706) 542-9797
GwinnettLocal Support
HabershamChase Hensonchase.henson@uga.edu(706) 542-9797
HallLocal Support
HancockChase Hensonchase.henson@uga.edu(706) 542-9797
HaralsonJamie Grahamjlgraham@uga.edu(706) 624-1407
HarrisJamie Grahamjlgraham@uga.edu(706) 624-1407
HartChase Hensonchase.henson@uga.edu(706) 542-9797
HeardJamie Grahamjlgraham@uga.edu(706) 624-1407
HenryLocal Support
HoustonCorey Augustacaugusta@uga.edu(229) 386-3039
IrwinCorey Augustacaugusta@uga.edu(229) 386-3039
JacksonLocal Support
JasperChase Hensonchase.henson@uga.edu(706) 542-9797
Jeff DavisDusty Rushingdustin.rushing@uga.edu(912) 478-8989
JeffersonDusty Rushingdustin.rushing@uga.edu(912) 478-8989
JenkinsDusty Rushingdustin.rushing@uga.edu(912) 478-8989
JohnsonDusty Rushingdustin.rushing@uga.edu(912) 478-8989
JonesChase Hensonchase.henson@uga.edu(706) 542-9797
LamarChase Hensonchase.henson@uga.edu(706) 542-9797
LanierCorey Augustacaugusta@uga.edu(229) 386-3039
LaurensDusty Rushingdustin.rushing@uga.edu(912) 478-8989
LeeCorey Augustacaugusta@uga.edu(229) 386-3039
LibertyDusty Rushingdustin.rushing@uga.edu(912) 478-8989
LincolnChase Hensonchase.henson@uga.edu(706) 542-9797
LongDusty Rushingdustin.rushing@uga.edu(912) 478-8989
LowndesCorey Augustacaugusta@uga.edu(229) 386-3039
LumpkinJamie Grahamjlgraham@uga.edu(706) 624-1407
MaconCorey Augustacaugusta@uga.edu(229) 386-3039
MadisonChase Hensonchase.henson@uga.edu(706) 542-9797
MarionCorey Augustacaugusta@uga.edu(229) 386-3039
McDuffieLocal Support
McIntoshDusty Rushingdustin.rushing@uga.edu(912) 478-8989
MeriwetherJamie Grahamjlgraham@uga.edu(706) 624-1407
MillerCorey Augustacaugusta@uga.edu(229) 386-3039
MitchellCorey Augustacaugusta@uga.edu(229) 386-3039
MonroeChase Hensonchase.henson@uga.edu(706) 542-9797
MontgomeryDusty Rushingdustin.rushing@uga.edu(912) 478-8989
MorganLocal Support
MurrayJamie Grahamjlgraham@uga.edu(706) 624-1407
MuscogeeJamie Grahamjlgraham@uga.edu(706) 624-1407
NewtonLocal Support
OconeeChase Hensonchase.henson@uga.edu(706) 542-9797
OglethorpeChase Hensonchase.henson@uga.edu(706) 542-9797
PauldingJamie Grahamjlgraham@uga.edu(706) 624-1407
PeachCorey Augustacaugusta@uga.edu(229) 386-3039
PickensJamie Grahamjlgraham@uga.edu(706) 624-1407
PierceDusty Rushingdustin.rushing@uga.edu(912) 478-8989
PikeChase Hensonchase.henson@uga.edu(706) 542-9797
PolkJamie Grahamjlgraham@uga.edu(706) 624-1407
PulaskiCorey Augustacaugusta@uga.edu(229) 386-3039
PutnamChase Hensonchase.henson@uga.edu(706) 542-9797
QuitmanCorey Augustacaugusta@uga.edu(229) 386-3039
RabunJamie Grahamjlgraham@uga.edu(706) 624-1407
RandolphCorey Augustacaugusta@uga.edu(229) 386-3039
RichmondChase Hensonchase.henson@uga.edu(706) 542-9797
RockdaleLocal Support
SchleyCorey Augustacaugusta@uga.edu(229) 386-3039
ScrevenDusty Rushingdustin.rushing@uga.edu(912) 478-8989
SeminoleCorey Augustacaugusta@uga.edu(229) 386-3039
SpaldingChase Hensonchase.henson@uga.edu(706) 542-9797
StephensChase Hensonchase.henson@uga.edu(706) 542-9797
StewartCorey Augustacaugusta@uga.edu(229) 386-3039
SumterCorey Augustacaugusta@uga.edu(229) 386-3039
TalbotJamie Grahamjlgraham@uga.edu(706) 624-1407
TaliaferroChase Hensonchase.henson@uga.edu(706) 542-9797
TattnallDusty Rushingdustin.rushing@uga.edu(912) 478-8989
TaylorCorey Augustacaugusta@uga.edu(229) 386-3039
TelfairDusty Rushingdustin.rushing@uga.edu(912) 478-8989
TerrellCorey Augustacaugusta@uga.edu(229) 386-3039
ThomasCorey Augustacaugusta@uga.edu(229) 386-3039
TiftCorey Augustacaugusta@uga.edu(229) 386-3039
ToombsDusty Rushingdustin.rushing@uga.edu(912) 478-8989
TownsJamie Grahamjlgraham@uga.edu(706) 624-1407
TroupJamie Grahamjlgraham@uga.edu(706) 624-1407
TruetlenDusty Rushingdustin.rushing@uga.edu(912) 478-8989
TurnerCorey Augustacaugusta@uga.edu(229) 386-3039
TwiggsDusty Rushingdustin.rushing@uga.edu(912) 478-8989
UnionJamie Grahamjlgraham@uga.edu(706) 624-1407
UpsonChase Hensonchase.henson@uga.edu(706) 542-9797
WalkerJamie Grahamjlgraham@uga.edu(706) 624-1407
WaltonChase Hensonchase.henson@uga.edu(706) 542-9797
WareDusty Rushingdustin.rushing@uga.edu(912) 478-8989
WarrenChase Hensonchase.henson@uga.edu(706) 542-9797
WashingtonDusty Rushingdustin.rushing@uga.edu(912) 478-8989
WayneDusty Rushingdustin.rushing@uga.edu(912) 478-8989
WebsterCorey Augustacaugusta@uga.edu(229) 386-3039
WheelerDusty Rushingdustin.rushing@uga.edu(912) 478-8989
WhiteJamie Grahamjlgraham@uga.edu(706) 624-1407
WhitfieldLocal Support
WilcoxCorey Augustacaugusta@uga.edu(229) 386-3039
WilkesChase Hensonchase.henson@uga.edu(706) 542-9797
WilkinsonDusty Rushingdustin.rushing@uga.edu(912) 478-8989
WorthCorey Augustacaugusta@uga.edu(229) 386-3039

Staff