Frequently Asked Questions
Answers to common IT questions.
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This post will cover the two types of CAES personnel profile pages: 1) the Basic Personnel Directory Page and 2) the Detailed Biography Profile Page.
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Want to upload a profile picture so that it shows up on your county’s contact us page? These are detailed instructions to guide you. (This works for all profiles whether displayed on the CAES or Extension websites!)
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Adapted from the StackExchange Information Security forum. Q: Most of us know to be careful when clicking on links in our email. But every day we click on links that Google shows us. Why are links in an email considered more dangerous than links from search results? A: You can generally trust search results because […]
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Qualtrics is a Web-based survey tool that makes it easy for students, faculty and staff to create their own UGA-branded surveys, invite participants and review results. OIT can help you set up a Qualtrics account or reset your password.
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Many of our upcoming in-person events have been canceled or postponed. In the coming weeks you may be rescheduling these events as online trainings and workshops. But perhaps you have wondered whether it’s appropriate to post a link to a Zoom meeting on a public calendar. And perhaps you’ve been scared to hold online meetings […]
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What is DocuSign? DocuSign helps get a document electronically signed. It’s safe — everything is encrypted — and it’s easy to use. How do I get an account? Submit a ticket for the OIT Service Desk at: https://uga.teamdynamix.com/TDClient/2060/Portal/Requests/ServiceDet?ID=42725 Getting signatures on a document Step 1: Create an envelope Definition: An envelope is a document you […]
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Update as of 3/30/2020 As of March 26th the screen sharing settings within your Zoom account have automatically defaulted to “Only Host.” This setting gives hosts sole permission to share content within their meetings by default. This effectively ends the ZoomBombing threat. If you’d like to give participants screen sharing permission, simply click the arrow to the […]
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This document is intended for locations supported by CAES IT staff. Locations that are supported by county IT may have to gain approval for the installation of this software from their own IT group. You must have UGA ArchPass set up in order to use VPN software. ArchPass is required to access UGA leave balances, […]
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What is a Personal Meeting Room? Your Personal Meeting Room (PMI) is a virtual meeting room permanently reserved for your use. You can start instant meetings with your PMI or you can schedule a meeting that uses your PMI. Your PMI is ideal to use with people you meet with regularly or for ad hoc […]
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The Zoom outlook plugin will only work with Outlook 2016 or Outlook 2019. Limited Zoom use is accessible with the webmail version. Installing the Zoom Add-In: In Outlook, click FILE in the top left corner. Click Manage Add Ins. Your default web browser will open, and you may be prompted to do Two Factor Authentication […]