Frequently Asked Questions
Answers to common IT questions.
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This document is intended for locations supported by CAES OIT staff. Locations that are supported by county IT may have to gain approval for the installation of this software from their own IT group. Please review the Remote Access VPN information provided by EITS for download and installation information. If you encounter difficulties installing the…
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What is a Personal Meeting Room? Your Personal Meeting Room (PMI) is a virtual meeting room permanently reserved for your use. You can start instant meetings with your PMI or you can schedule a meeting that uses your PMI. Your PMI is ideal to use with people you meet with regularly or for ad hoc…
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It’s important to back up your data. Here’s how OIT can help. Your Work Computer If your work computer has just crashed or is currently melting in a fire, hopefully you were using backup software! In any case, contact the Service Desk at oithelp@uga.edu and we’ll be happy to help you in any way we…
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In this guide, you will learn: 1) What Malware is and what it can do, 2) How to detect Malware, 3) How to remove PUP software, 4) How to remove Malware, 5) What to do when you have a severe Malware infection, and 6) How to reinstall your operating system.
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OIT assists with computer and peripheral purchases, lifecycle management and eventual retirement of equipment. Find the appropriate contact to assist you with obtaining current specs, pricing and quotes for order placement.
Posted in: Frequently Asked Questions -
In a perfect world, there would be a single point of contact that would take care of all your technical needs. In lieu of that, here are some guidelines.