Help Articles
Browse our help articles for helpful resources and how-to documentation from the Office of Information Technology.
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What is DocuSign? DocuSign helps get a document electronically signed. It’s safe — everything is encrypted — and it’s easy to use. How do I get an account? Getting signatures on a document Step 1: Create an envelope Definition: An envelope is a document you need to get signed. Once you are logged in, click…
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This document is intended for locations supported by CAES IT staff. Locations that are supported by county IT may have to gain approval for the installation of this software from their own IT group. You must have UGA ArchPass set up in order to use VPN software. ArchPass is required to access UGA leave balances,…
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In case the need arises, here is OIT’s list of suggestions for business continuity in the event of a campus/county office closure. Please do these steps ahead of time so that you are ready if and when this happens. If you have problems or issues with any laptops, please let your OIT tech (or County…
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What is a Personal Meeting Room? Your Personal Meeting Room (PMI) is a virtual meeting room permanently reserved for your use. You can start instant meetings with your PMI or you can schedule a meeting that uses your PMI. Your PMI is ideal to use with people you meet with regularly or for ad hoc…
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Events that have been previously submitted in the CAES Calendar app can be reviewed and edited by a designated CAES Calendar administrator assigned at the department/unit level.
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How do I add an event to the CAES Calendar? Follow these step-by-step instructions to use the CAES Calendar application. Remember, only designated administrators assigned at the department/unit level may post to a specific calendar location on the CAES website.
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The CAES Calendar feed is used on the CAES home page, departmental websites and other CAES subsites. See examples of the calendar feed and event detail page.
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A quick how-to document for using AEM 6.3. In this document we’ll discuss: Logging in, New URL; Navigating Sites; Navigating Assets; Navigating Between Sites and Assets; Editing Pages; Using Assets on a Page; Working with Components.
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This short guide will show you how to install UGA’s Cisco VPN client on a computer which has Trend Micro installed. Trend Micro is your computer’s antivirus and actively monitors your computer in order to keep it protected. This function perceives the VPN client as malicious when you attempt to install it with Trend Micro…
Posted in: Desktop Support