Frequently Asked Questions

• What is a Zoom Personal Meeting Room? Plus, best practices for using yours

  Travis Zetterower

  March 13, 2020

  

  What is a Personal Meeting Room? Your Personal Meeting Room (PMI) is a virtual meeting room permanently reserved for your use.  You can start instant meetings with your PMI or you can schedule a meeting that uses your PMI. Your PMI is ideal to use with people you meet with regularly or for ad hoc…

  Posted in: Frequently Asked Questions, Help Articles, Zoom

• I’ve Got Malware, Now What? A Guide on Malware and Malware Removal

  CAES Web Team

  April 10, 2017

  

  In this guide, you will learn: 1) What Malware is and what it can do, 2) How to detect Malware, 3) How to remove PUP software, 4) How to remove Malware, 5) What to do when you have a severe Malware infection, and 6) How to reinstall your operating system.

  Posted in: Desktop Support, Frequently Asked Questions, Information Security

• Who can help with computer equipment purchasing?

  Cindy Tucker

  March 29, 2017

  OIT assists with computer and peripheral purchases, lifecycle management and eventual retirement of equipment. Find the appropriate contact to assist you with obtaining current specs, pricing and quotes for order placement.

  Posted in: Frequently Asked Questions