Technology support for faculty, staff, and students on the UGA Griffin campus.
For issues with UGA email, your UGA MyID, or other UGA central services, visit the EITS website or call the EITS Help Desk at (706) 542-3106.
Contact
Call: (770) 229-3020
Email: grifoit@uga.edu
Hours of Operation
OIT help desks are staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. with the exception of UGA holidays.
Griffin Service Desk Services
The Griffin Service Desk offers the following services to all Griffin-based faculty and staff.
PC Help
Contact us for a quote or for help troubleshooting Windows/Mac computers, peripherals, smartphones and tablets.
Software Help
Installation of software like Microsoft Office, Trend Micro Antivirus, Code42, Cisco VPN, FoxIt PDF, and more.
Listserv & Email
Do you need to be added or removed from a listserv? Want to create a new listserv? Need to set up or troubleshoot UGA email?
Conferences & Meetings
Support for conferences and meetings, including Zoom webinar hosting and technical support for presenters.
Networks & Phones
Having issues connecting to wireless or Ethernet networks? Need to set up a UGA phone line or troubleshoot problems?
Classroom Audio/Video
Contact us for AV quotes, installation, & troubleshooting.
General Help Request
If you cannot find your issue, please submit a general request ticket and we will transfer it to the proper area. Please describe your issue in detail.
Staff
Avery J. Bray
IT Professional Principal
Darius Graves
IT Professional Principal
Dakota Grossman
IT Client Support Professional
Kayla Manns
IT Client Support Professional
Lee Taylor
IT Assistant Director