Tools like DubBot empower our content managers to maintain high accessibility standards but there may be times that you encounter flagged issues that feel out of reach. These are often template level or structural errors. These issues are baked into our websites’ underlying code that you do not have access to rather than the content that you manage daily.
This guide is designed to help you distinguish a quick content fix and a technical bug that requires the help of our development team.
Image is Marked Up as Decorative
In short this issue means that there is an alt tag present on an image, but there is no alt text. Most often this issue is one that as a content manager, you can fix on your own. However, there are a couple exceptions.
On some of our AEM sites, this issue may flag in a couple areas that are not able to be accessed for editing by content managers.
This includes the flag icons in the language translator widget at the top right of the page, featured images in the Standard County Resources component, images in personnel lists, and sometimes the featured images in the Blog Post List component.
Sometimes it is appropriate to mark up an image as decorative (leave the alt text blank) if it has descriptive information right next to it on the page. An example would be a personnel photo that is immediately followed by their name and information. Note: if an image is linked it should always have alt text that describes where the link leads, just like descriptive link text.
In most cases on our WordPress sites content managers can add alt text to any instance of an image. If you come across an image that you cannot add alt text to on a WordPress site, please reach out to caesweb@uga.edu and let us know.
Frames Must Have and Accessible Name
This is issue means there is an iframe that does not have a properly labeled title in its HTML. Most often this issue occurs when a YouTube video, Google Calendar, or Google Map is embedded using an iframe on a page.
In AEM this issue is developer-level when it is a templated component like the County Contact component. If using an iframe component, content managers do have the ability to add a title to the HTML of the iframe.
In WordPress content managers should be able to edit iframes to add a title attribute.
False Positives
A less common situation you might encounter while interpreting your DubBot results are false positives. These are cases where the tool has identified an issue incorrectly. If you believe you have a false positive on your results, contact DubBot Support either through the blue chat bubble in the bottom right corner within DubBot, or by creating a Task on the issue and assigning it to DubBot Support.
The Web Support Team is always available to answer questions – reach out to us with any questions at caesweb@uga.edu.
