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Zoom News – 5/1/2020

Please be aware of these important Zoom updates.

1. Mandatory Zoom Upgrade

On April 27, 2020, Zoom released version 5.0 of the Zoom client software. Many of the updates center around improved security and better functionality.

After May 30th, you must have version 5.0 or later of the Zoom client to participate in Zoom meetings and webinars.

We encourage you to upgrade as soon as possible to avoid issues with this transition. Please see these articles for assistance:

2. Zoom/Kaltura Integration

On May 31st, 2020, UGA’s video storage and streaming service, Kaltura, will be integrated with Zoom. After that date, Zoom recordings that are saved to the cloud will be automatically copied to the user’s Kaltura account for storage and sharing. The Zoom Cloud version will be deleted shortly thereafter.

For users who do not already have a Kaltura account, one will automatically be provisioned for your MyID account. UGA’s Kaltura deployment currently has no storage size limitations and resources stored on Kaltura are available within eLC.

What you need to know:

  • For users who have this option enabled, do not record to the Zoom Cloud unless it is absolutely necessary. Instead, record locally and then upload to Kaltura.
  • This integration requires that users login to both Zoom and Kaltura with their true MyID account. If you use an email alias as your username to log into these services, you will receive information about transitioning to your MyID over the next few days.

3. Log in at zoom.uga.edu

UGA encourages those of you who access Zoom via the web to use http://zoom.uga.edu rather than https://uga.zoom.us.

This change will make your authentication with your UGA MyID a more reliable experience.


We will share additional information as it becomes available. As always, please reach out to the CAES IT Service Desk (706.542.2139 | oithelp@uga.edu) if you have questions or need assistance with these or any other topics.